21+ Only • Play Responsibly

Responsible Gaming at kub99

We believe gaming should be fun, safe, and always in your control. kub99 provides the tools and guidance every Bangladeshi player needs to enjoy gambling responsibly.

Our Commitment to Safe Play

At kub99, we take responsible gaming seriously. Our platform is built for players across Bangladesh — from Dhaka to Chittagong, Sylhet to Rajshahi — who want to enjoy cricket betting, live casino, and slots in a safe and transparent environment. We are committed to ensuring that gambling remains a form of entertainment, never a financial burden.

We actively promote awareness about problem gambling and offer practical tools that put you in charge of your own gaming experience. Whether you need to set spending boundaries, take a short break, or step away from the platform entirely, kub99 supports your decision without judgment.

Gambling is intended exclusively for adults aged 21 and above. Players must be of legal age to create an account, deposit funds, or participate in any game on kub99. We reserve the right to request age verification at any time to protect younger audiences from accessing our services.

21+

kub99 is strictly for players aged 21 and above. Underage gambling is illegal and harmful. If you believe a minor has accessed our platform, please contact our support team immediately so we can take appropriate action.

Responsible Gaming Tools

🔒 Self-Exclusion Block yourself from the platform for a chosen period — days, weeks, or permanently — whenever you need a firm break.
💰 Deposit Limits Set daily, weekly, or monthly deposit caps in BDT so you never spend beyond what you have planned for entertainment.
⏸️ Time-Out Feature Pause your account for a short period — from 24 hours up to 6 weeks — without permanently closing it. Return when you feel ready.
⏱️ Session Reminders Receive automatic notifications when you have been playing for a set amount of time, helping you keep track of your sessions.
🧠 Reality Checks Periodic on-screen prompts showing how long you have been active and how much you have wagered during your current session.
💬 24/7 Support Our support team is available around the clock. Reach out anytime via email if you need help with responsible gaming tools or have a concern you want to discuss.

Self-Exclusion & Account Controls

Taking control of your gambling is a sign of strength, not weakness. kub99 provides a full range of account management controls that you can activate at any time through our support team. Here is what is available to you:

  • Deposit Limit Cap the maximum amount you can deposit into your kub99 account each day, week, or month. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
  • Time-Out Request a temporary account pause from 24 hours up to 6 weeks. During a time-out you cannot log in, deposit, or wager. The pause ends automatically on the date you select.
  • Self-Exclusion For a longer break, request self-exclusion for 6 months, 1 year, 3 years, or permanently. We will close your account and block any new accounts you try to open using the same details.
  • Reality Check Reminders Enable automatic pop-up reminders every 30, 60, or 90 minutes while you are playing, showing session time elapsed and total amount wagered so far.

To activate any of these controls, simply contact our support team by email. All requests are processed promptly — deposit limit reductions and self-exclusion requests are handled within hours, and we treat every inquiry with complete confidentiality.

Recognising Problem Gambling

Problem gambling can affect anyone. It often develops gradually and can be difficult to identify from the inside. Being aware of the warning signs is the first and most important step toward getting help. Ask yourself honestly:

  • Are you spending more money on gambling than you originally planned?
  • Do you chase losses by placing larger bets to try to win back what you lost?
  • Do you feel restless, irritable, or anxious when you are not gambling?
  • Has gambling begun to interfere with your work, studies, family, or personal relationships?
  • Have you borrowed money or sold personal belongings in order to fund your gambling?

If you answered yes to any of these questions, it may be time to talk to someone. kub99's support team is here to listen and to help you access the right tools. Reaching out early makes a real difference.

Need Help? Reach Our Support Team

If gambling is affecting your life or the life of someone you care about, please do not hesitate to contact us. Our team handles all responsible gaming inquiries in complete confidence. We are here for you, any time of day.

✉ [email protected]

The kub99 Responsible Gaming Pledge

kub99 pledges to always prioritise the wellbeing of our players above commercial gain. We will never target individuals who have self-excluded or who have shown signs of problem gambling. We will not send promotional materials to players who have requested marketing restrictions on their account.

We continuously review our responsible gaming policies and invest in technology that helps identify players who may be at risk. Our goal is simple: to make kub99 a platform that every player in Bangladesh can trust and enjoy safely, whether they are watching the Bangladesh Tigers chase down a target in Mirpur or spinning the reels on a quiet evening in Khulna.

Frequently Asked Questions

kub99 is strictly for adults aged 21 and above. We require all players to confirm their age during registration and reserve the right to request identity documents at any time to verify eligibility. Accounts belonging to underage players will be closed immediately and any funds returned.
To set or adjust a deposit limit, contact our support team at [email protected] with your account details and the limit you wish to apply — daily, weekly, or monthly in BDT. Limit reductions take effect immediately. Increases require a mandatory 7-day waiting period to give you time to reconsider.
A time-out is a short, temporary break from 24 hours to 6 weeks after which your account automatically reopens. Self-exclusion is a longer, more serious commitment — you can request a block of 6 months, 1 year, 3 years, or permanently. During self-exclusion your account is closed and we actively block attempts to register a new account with the same details.
Yes. Withdrawing your remaining balance is permitted even during a self-exclusion. Contact our support team with your withdrawal request and your preferred payment method — bKash, Nagad, or Rocket — and we will process your funds as quickly as possible. You will not be able to log in or place any bets during this period.
If you feel that gambling has become a serious issue, we strongly encourage you to seek support beyond our platform. Speak to a trusted family member, a doctor, or a mental health professional. In Bangladesh, you can also reach out to local health and counselling services. kub99 will always support your efforts to get the help you need.

Explore kub99 Safely

Ready to enjoy gaming on your own terms? Browse our games, check the FAQ for answers, or log in to your account. Remember: play for fun, set your limits, and always stay in control.

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